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Problem priority

urgent, important, notice and info
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Browse the docs Problem priority

Every problem WP Moo finds gets one of four priorities: Urgent, Important, Notice or Info. The priority tells you how soon to act. On a page, it also decides whether the page counts as offline.

The four priorities

  • Urgent: act now. Visitors probably can't use the page, or soon won't be able to. For example a page that doesn't answer, a database error, an SSL certificate that expires within 3 days, or a domain that expires within 14 days.
  • Important: act soon. The site works, but something is wrong or getting worse. For example a page that got slower, PHP warnings on a page, a page hidden from Google, or a certificate that expires within 7 days.
  • Notice: worth fixing when you have time. For example a missing SPF or DMARC record, a temporary redirect, or a certificate that expires within 14 days.
  • Info: only good to know. For example the domain registry hasn't answered our questions for a few days.

How priority sets the status

  • An Urgent problem on a page makes its check fail, just like a page that doesn't answer. Once a second check confirms it, the page shows Offline, and so does the site.
  • A Speed & size problem makes the page Slower. It still counts as online.
  • Other Important, Notice and Info problems don't change the status. A site with only those stays Online, though your sites list gives it the yellow Needs attention mark. The most important one shows in the Needs attention column and at the top of the site overview.
  • Site checks, such as SSL & certificate or Domain, never change a status, not even with an Urgent problem. A domain about to expire shows as an Urgent problem while your pages stay Online.

The same problem can climb

Some problems get a higher priority as they get worse. An SSL certificate that isn't renewed is a Notice two weeks before it expires, Important in the last week and Urgent in the last 3 days. A domain is Important a month before it expires and Urgent in the last 2 weeks. You only see the highest step reached, not one problem per step.

Each check's page lists its own steps under "What the problems mean", for example SSL & certificate.

For your developer

Each rule carries its own priority. The page rule sets give their rules the set's priority: Urgent for WordPress failure signatures and Hosting & error pages, Important for Speed & size and Search engines. PHP warnings (Important) and the nofollow rules of Search engines (Notice) are the exceptions.

A page run fails on no response, an HTTP status of 400 or higher, or any Urgent finding. A passing run with a Speed & size finding makes the page Slower. A site check judges a ladder ordered from most to least severe and keeps one finding per fact, so the first step that matches wins. Its findings are stored with its own runs and never touch a page or site status. Open problems are sorted with the most important first.

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